Helpful Documents

Supreme Court Opinions/Decisions

Opinion Re proposed amendments to AR Rules of Prof Conduct

 

Seminar Documents

Robert Who? An Overview of Parliamentary Procedure as featured at the 2008 Annual Meeting.

Investing in the Future of Your Organization, by Helene L. Wood, PP, PLS, TSC, as presented at the Region 6 meeting in July, 2008.

 

Professional Development Documents presented at AALS Professional Development Retreat 2014

12 Do’s and Dont’s of E-mail Communication

101 Email Etiquette Tips

Client Relations

How to Deal with an Irate Client

Tech Etiquette Blunders

The case of the puzzled paralegal

Telephone etiquette tips

 

Miscellaneous

Robert’s Rules of Order, Simplified & Applied, Second Edition